Holiday

How StaffViz Enhanced Productivity
for Click2Mail

Manually managing time, monitoring employees, and maintaining accurate records became cumbersome and time-consuming. The massive slump in productivity slowed mail deliveries, limited client inflow, and hindered scalability, leaving Lee concerned about an impending disaster.

About Click2Mail

Click2Mail is a platform designed to streamline physical mail campaigns, offering a reliable and convenient solution for businesses of all sizes. The application takes care of the entire process of any mail campaign, from printing to postage and delivery, and can also be integrated into CRM systems, enhancing automation and tracking capabilities.

21%

Boost in
Productivity

1.7x

Revenue
Growth

243+ hrs/day

Time
Saved
Shaodwe

Problem Statement

When Lee's team experienced a massive flux of clients, they encountered significant challenges in ensuring on-time deliveries due to manual productivity tracking and employee monitoring. Lee aspired to expand Click2Mail's operations to accommodate even more clients, but disparate systems led to siloed information, resulting in project overruns, inefficient resource utilization, and a lack of transparency in operations.

This led Click2Mail to seek a smart solution - StaffViz, the perfect tool to overcome their challenges and streamline their operations.

Problem

Pain Points Identified

Our team worked closely with Click2Mail's management to identify the core issues hindering the organization from
achieving a higher level of productivity and disclosed the following pitfalls.

Manual Time Tracking 

Lee's team was tracking time manually, which was not only time-consuming but also failed to accurately reflect employee productivity.

Complex Reporting 

Employees created reports on their tasks, but without standardized formats, these reports became complex and difficult to manage.

Insufficient Monitoring 

Manual monitoring proved ineffective for Click2Mail, as it didn't lead to any noticeable improvement in employee efficiency.

Shaodwe
c2m_img_solutions
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Solutions Provided

StaffViz provided Click2Mail with comprehensive time
tracking tools, allowing them to increase their
employees' productivity.

  1. Project Time Tracking 
  2. Activity Monitoring 
  3. Automated Reporting 
  4. Resource Management 
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Execution Process

The deployment of StaffViz at Click2Mail was meticulously orchestrated and the structured approach ensured a smooth transition.

  1. Employee Registration 
  2. Workload Assessment 
  3. Process Standardization
  4. Integration and Add-Ons 
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Outcomes

Click2Mail's operations were streamlined, and they managed to fulfill all the deliveries
within the due time. They achieved awesome results with StaffViz.

21% Productivity
Enhanced

Total delivery fulfillment rates
increased by 21%, thanks to
optimized workflows and improved
resource allocation.

1.7x Revenue
Growth

Optimized workflows and automated monitoring enhanced the organization's productivity, driving a remarkable 1.7x revenue growth.

243+ Hrs/Day Time
Saved

StaffViz slashed internal mail processing time by 50%, enabling Click2Mail's team to serve more clients and expand their business operations.

Author
Lee Garvey

Founder and CEO

Comma

StaffViz is a plus for us and we love how it has organized our operations and aligned them with the timelines. Click2Mail has always opted for the latest technology to best serve their clients and with StaffViz we are able to do so by organizing operations to yield maximum efficiency. To us, it is the best time management software.

Supercharge Your Productivity
with StaffViz 

Achieve your peak productivity by leveraging the power of time
management techniques implemented through robust software!

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